Refund / Cancellation Policy

• If the service is cancelled no refund will be issued. Unused days/weeks/months/years will not be refunded.
• If one of your services is suspended for lack of payment at JMF eMedia Web Services, no downtime credit will be given due loss of service / sales or business defamation. Your service will have been suspended because we haven't received a payment from you. This is non-negotiable and your services will be restored instantly upon payment
• Cancellation requests will only be accepted if they are done through the Client Area here (http://billing.jmfemedia.net) and must give 30 days notice before cancellation will take place. Cancellation requests not done via the Client Area will not be processed.
• If there is an outstanding balance on your account that is more than 1 week older than the invoice due date a late fee will be added to the invoice (15% of invoice value).
• Unless you account has been cancelled you will continue to be invoiced each month/year depending on renewal period.
• Cancelling your payments via PayPal does NOT automatically cancel your account with us. If you do cancel your PayPal subscription you will continue to be billed until you have notified us. Failures to notify us of your cancellation will not be refunded.
• If you exceed your hosting plan your account will be suspended and a mail will be sent out alerting you. If you do exceed your hosting allocation charges may be placed on your account for the extra resources used. If you exceed your allocation on a regular basis you will be contacted about upgrading your plan with us.
• Prices for hosting may change at any time. Normally notice will be given 1 month in advance of any price changes. Prices will not increase by more than 25%

This refund / cancellation policy may be changed at any time and you will be liable to the changes. It is your responsibility to ensure you are kept up to date with this document.